How is excessive water usage charged?
Excessive water usage due to a malfunctioning water softener, leaking toilet or faucet will be charged for water usage at the regular usage rate. If the utility bill is excessive and the resident is unable to pay the bill in full by the due date arrangements can be made to pay the bill over a period of time without penalty. The water department staff must confirm that there was a malfunction or leaking equipment and office staff will set up the repayment agreement with the resident.

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1. Where does the city get its water?
2. What is the quality of our drinking water?
3. What is water hardness?
4. What is the fluoride level in the drinking water?
5. How is excessive water usage charged?
6. What will I see when the water department flushes fire hydrants?